![]() Ross operates 30 days return policy for most of its products if the product you wish to return is unused, unworn and in original condition, you will get refund to your original mode of payment. Conditions of return for different products in their kitty The return of gift cards is only possible with the original receipt. Please also note that shipping and handling costs are not refundable. Shipping and handling costs are not refundable Ross will issue a refund in the form of the original payment if you use a credit card, you will get a refund in your credit card. And if any return is found suspicious by the system, it would be declined for refund or exchange. Ross uses this step to monitor any fraudulent activity and return policy abuse. Before you get the refund of the product, your refund will pass through a system verification (i.e. Ross will provide you with a refund through the original mode of payment. You can exchange any item within 30 days or after 30 days of the purchase to get your item exchanged. Items that are being returned without the receipt will require valid ID cards, and if the return is approved by the refund system, you will be refunded in the form of store credit or exchanged at the item’s current selling price.Īll the unused and original items are valid for in-store returns.If the items you are returning are worn, used, and altered, you will not get any refund.Ross has a limit on non-receipted transactions, so do remember to keep your receipt with you when you are exchanging any of the Ross merchandise.When your return is processed, you will get your refund in the original mode of payment.įew things to take care before returning your product.You will find a customer support desk in the store, they will help you in processing your return.Accompany the products with the original purchase receipt.After locating your nearest Ross store, pay a visit to that store.The very step you need to take is to visit the Ross website and click on the store locator.Here are some easy to follow steps to get your product returned: In-store returns are very flexible, ensure that you are accompanying the product with purchase receipt. Moreover, Ross only operates the in-store return model, if you are facing any issue with your products you can easily return it in-store Visiting a local store Ross uses a refund verification system, and all the returns are subject to verification. If you are not satisfied with the merchandise, you can easily return it by visiting any Ross stores. Ross’s standard return policy is to provide the return of the items within 30 days from the date of delivery. ![]() The Ross return policy is 30 days, allowing customers to bring their items back to the store.
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